NDUR Coaching is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described below.

1. Information We Collect
We may collect the following personal information:

• Personal Details: Name, email address, phone number, age, and fitness information to create tailored training plans.

• Payment Information: Credit card or debit card details for subscription payments and training plan purchases (processed securely through QuickBooks).

• Training Data: Metrics and performance data to design and manage your training on platforms like Training Peaks.

• Media Consent (Optional): Photos, videos, or testimonials for marketing purposes with explicit consent.

2. How We Use Your Information
We use your personal information for the following purposes:

• To create and upload your training plans in Training Peaks.

• To build a Training Peaks account if you don’t already have one.

• To process payments for coaching and training plans via QuickBooks.

• To improve our coaching services and personalize your training experience.

• To communicate with you about your training progress, payments, or updates to services.

• To showcase athlete achievements or NDUR Coaching activities through marketing materials, but only with prior consent.

3. Model Release
If you provide consent, you agree to grant NDUR Coaching the right to use your name, photos, videos, or testimonials in marketing and promotional materials, including but not limited to social media, the NDUR Coaching website, and printed materials.

• Optional Participation: You may decline to participate or withdraw your consent at any time by contacting us.

• No Compensation: Participation in media promotions is voluntary, and no compensation will be provided.

4. Sharing Your Information
We respect your privacy and will never sell or rent your information. However, we may share your data with:

• Third-Party Platforms: Training Peaks for plan integration.

• Payment Processors: QuickBooks for secure payment processing.

We only share the minimum information necessary for these purposes.

5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption for payment processing and secure systems for storing personal information.

6. Your Rights
You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your data, subject to legal and contractual obligations.

• Opt out of non-essential communications or revoke media consent at any time.

For any of these requests, please contact us at jorge@ndurcoaching.com

7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on our website with the effective date.

9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us:

• Email: jorge@ndurcoaching.com

• Phone: 956.857.1630